面试英语阅读理解_在线真题试卷与模拟练习_面试英语阅读理解

The museum of Contemporary (当代的) Art ( MOCA ) has started a new series of programs, known as “Art Makes Good Business.” It is designed to educate company mangers about why art makes good business and how to take full advantage of it. The event is open to new and current corporate members of MOCA. An understanding and appreciation of art is becoming a must in today’s business world. Art can be a valuable tool for seeking new ways to communicate with customers and raising public awareness of your company’s role in the community. During the coming months the series will look into the relationship between art, business and community. The series will cover how to understand modern art and how art can help improve a company’s image. Art Makes Good Business speakers will introduce leaders from the business and art worlds. Booking are required. Space is limited. For more information call 305-893-6211 or visit www. momanomi.org. 1. The purpose of the museum’s new programs is to show ________. A) the management of business by artists B) the role of art in improving business C) the education of modern artists D) the way to design art programs 2. The Art Makes Good Business program is intended for ________. A) the general public 　　 B) modern art lovers 　　 C) corporate members of MOCA 　　 D) people involved in art business 3. MOCA members who take part in the programs can learn ________. A) to become leaders in business and art worlds 　　 B) to co-operate with other members of MOCA 　　 C) the new ways of communication between people 　　 D) about the relationship between art, business and community 4. Those who want to attend lectures by Art Makes Good Business speakers must ________. A) make a booking 　　 B) pay additional fees 　　 C) understand modern art 　　 D) be successful managers 5. This advertisement aims to ________. A) improve the relationship between companies 　　 B) stress the important role of art in education 　　 C) attract MOCA members to the programs 　　 D) raise funds for museums of modern art

As working women continue to receive better and better wages, housewives still work at home without receiving paychecks. Should a woman who works at home, doing the housework and caring for children, be paid for her services? In a 1986 study at Cornell University, it was found that the value of the services of a housewife averaged $$11,600 a year. This rate was based on a family composed of a husband, wife, and three young children. The $$11,600 is what the husband would have to pay if he hired others to take over his wife’s household work. The researchers concluded that it would be fair for husbands to pay wives according to government guidelines for least amounts of wages. Another plan for rewarding women who work at home has been suggested by Dr. Johnson, a former Secretary of Health and Human Services. He says that full-time housewives should be allowed to pay social security taxes, with their employers (that is, their husbands) offering part of the payment. He feels that the present system is unfair. He said, “If you work in a store you can qualify for Social Security, but if you stay at home and raise a family, you can’t qualify for it.” 1. Now in the U. S. the woman working outside home can get __________. A) an average payment of $11,600 a year B) more and more money C) the same pay as those doing housework D) as much as their husbands 2. The researchers at Cornell University suggest that __________. A) policies be worked out on women’s wages B) women go out to work instead of working at home C) husbands hire others to do their housework D) husbands pay their wives for their work at home 3. The expression “full-time house wives” in Paragraph 2 means __________ A) wives who don’t like to stay at home B) wives working outside home sometimes C) wives who can’t do any housework D) wives staying at home doing housework 4. Why do some people feel that husbands should pay their wives for their housework? A) Because wives’ work at home has its value. B) Because wives can’t qualify for Social Security. C) Because husbands are employers. D) Because raising a family needs money. 5. Which of the following is true according to the passage? A) Bosses refuse to pay wages for female employees. B) Full-time housewives are required to pay social security taxes. C) Husbands are paying the social security taxes for their wives. D) Women working at home can’t get social security.

Most people buy a lot of gifts just before Christmas. But some people think they buy too much. They have started a special day called Buy Nothing Day. They don’t want anyone to go shopping on that day. Buy Nothing Day is November 29. It’s 25 days before Christmas. The idea for Buy Nothing Day started in Vancouver, British Columbia. Now people all over the United States celebrate Buy Nothing Day. In California, parents and children get together to read stories, sing songs and paint pictures. The children talk about why they don’t need a lot of toys. This year in Albuquerque, New Mexico, high school students wanted to tell other students about Buy Nothing Day. They organized a simple dinner to give people information about Buy Nothing Day. They asked restaurants in the neighborhood to donate (赠送) the food. They made posters (海报) and talked to other students about it. The dinner was a big success, and many students agreed not to buy anything on November 29. The students at the high school liked the idea of this new tradition. Next year, they want to have another dinner to inform more people about Buy Nothing Day! 1.Some people start Buy Nothing Day because they think__________. A) people need more time to do other things B) people buy too many gifts for Christmas C) people can hardly afford to buy a lot of gifts D) people waste too much time going shopping 2. The idea for Buy Nothing Day first started in __________. A) California B) Albuquerque C) British Columbia D) New Mexico 3. To make Buy Nothing Day more popular, the students in Albuquerque plan to __________. A)provide free food to more people B)persuade more restaurants to donate food C)put up more advertising posters on that day D)have another dinner to inform more people of the Day 4. According to the passage, which of the following statements is TRUE? A)Children like the idea of Buy Nothing Day best. B) Buy Nothing Day has become popular in the United States. C) Restaurants have a tradition of donating food on holidays. D) Gift shops are expected to be closed on Buy Nothing Day. 5. The best title for this passage might be__________. A) The Future of Buy Nothing Day B) Free Dinners on Buy Nothing Day C) Buy Nothing Day in the Unite States D) Students’ Activities on Buy Nothing Day

When we talk about intelligence (才智)，we do not mean the ability to do well in school. By intelligence we mean a way of living and behaving, especially in a new situation. If we want to test intelligence, we need to find out how a person acts. For instance, when in a new situation, an intelligent (聪明的) person thinks about the situation, not about himself. He tries to find out all he can, and then he acts immediately and tries to do something about it. He doesn’t feel ashamed that he failed; he just tries to learn from his mistakes. An intelligent person, even if he is very young, has a special view on life, a special feeling about life, and knows how he fits into it. If you look at children, you’ll see great differences between that we call “bright” children and “not-bright” children. They are actually two different kinds of people. For example, the bright child really wants to find out about life – he tries to get in touch with everything around him. But, the “not-bright” child keeps more to himself and his own dream-world; he seems to have a wall between himself and life in general. 1. According to this passage, intelligence is the ability to . A) act quickly B) do well in school C) study well D) deal with life 2. In a new situation, an intelligent person __________. A) is always sure of the outcome B) cares more about himself C) will think about the situation D) behave in a special manner 3. If an intelligent person failed in doing something, he would _________. A) learn from mistakes B) feel ashamed of it C) try to forget about it D) make up what he has done 4. Even if an intelligent person is very young, he ________. A) tries not to fail in a new situation B) cares a lot about how to avoid mistakes C) is very interested in other people’s experience D) knows how to fit into life 5. Why does the writer say “bright” and “not-bright” children are different kinds of people? A) Because bright children are more interested in study. B) Because not-bright children are more eager to learn about life. C) Because they treat things around them differently. D) Because they have different interest and abilities

This book has arisen from a project to improve the writing of university students. A growing number of students at the National University of Singapore (NUS) have a good command of the grammar of English but lack trainings in the skills necessary for coherent and effective writing. Hence a materials project to provide this training was initiated in the English Language Proficiency Unit and supported by the University. The project team consisted of ten members under my leadership; Professor J. M. Sinclair of the University of Birmingham acted as consultant. Begun in January 1980, the Project took more than three years to complete, progressing through needs analysis to repeated drafting, piloting (小范围实验) and revision of the materials. At the end of this period the materials had essentially the shape, content and character of the final production, and full credit must be given to the original project team for their creative industry and contribution. When the prospect arouse of publishing a book for an international market, it was decided that a small editing group would accomplish the most difficult task, and the materials were extensively revised for a wider audience. Thanks are due to the Administration of the National University of Singapore for help and support. Special acknowledgement（感谢）is due to the late-Chancellor, Mr. Kwan Sai Keong, whose interest and enthusiasm enabled the project to be carried out. 1. Which of the following may be the title of the book? A) How to have a Good Handwriting. B) How to write English Sentences. C) Speaking, Reading and Writing. D) Improve Your Writing. 2. The project is in the charge of __________. A) the National University of Singapore B) Professor J. M. Sinclair C) the English Language Proficiency Unit D) the author 3. Before the project was completed, the training materials had been _________. A) tried on a large scale B) used by other projects C) repeatedly revised D) published for the international market 4. It can be inferred from the passage that ________. A) the book was little revised before it was published B) all the project members took part in editing the book for its final publication C) the university did not support the publication of the book D) Mr. Kwan Sai Keong is no longer alive 5. The book was later revised to be published for _____________. A) domestic readers B) audience abroad C) students only D) other projects

A Report Subject: Customer complaints Date: October 23rd, 2010 Prepared by: Doug Smith As I mentioned in my October 15th notice, we have received many customer complaints about service at three of our restaurants in the New York area. I visited the restaurants in question to examine the situation. Most of the complaints we received are related to the following points: — slow service — unclean tables and dishes — mistakes in orders I visited the restaurants in Newark, New Brunswick, and Trenton, where I spoke to the managers and full-time and part-time staff. I discovered that in all the three restaurants the recommended training requirements had been ignored. Rita Penrose, the manager of the Trenton restaurant, said that she didn’t have enough staff and many part-time workers did not stay long enough to complete the training period. She believes the main reason is low wage. Based on my research, I suggest that we review our wage system, and offer an incentive scheme (奖励计划) to encourage part-time employees to stay. I also suggest that we improve our training program. 1. What is one of the customer complaints about the three restaurants? A) Bad service. B) Small space. C) Business hours. D) Poor management. 2. What problem did the report writer find after his visit to restaurants? A) They didn’t follow the training requirements. B) They suddenly changed the wage system. C) They didn’t employ any full-time staff. D) They employed too many part-time workers. 3. According to Rita Penrose, many part-time employees quitted the job because of ________. A) low wages B) a heavy work load C) overtime work D) lack of training 4. What does the report writer think of the training program? A) It can save a lot of money. B) It has to be given up. C) It should be improved. D) It is very useful. 5. In order to encourage part-time employees to stay, Mr. Smith suggests that they should __________. A) offer an incentive scheme B) hire younger part-time employees C) spend more money on facilities D) train the employees frequently

Like all buildings, hotels can have a fire. Plan what to do when you check in. You won’t have time to make a plan during a fire. If there is any sign of fire, call the Front Desk immediately. Give your name, room number, and a brief description of the situation. If your family is with you, determine a meeting place outside the building so you’ll know everyone is safe. Feel the door to see if it is warm. If it is, do not open it. If it is not warm, drop to your knees and slowly open the door, but be ready to shut it tightly if a cloud of smoke should roll in. If the corridor is clear, head for the exit. Do not stand upright (直立), but keep low to the floor to avoid smoke. When you reach the exit, walk quickly, but carefully down the stairs. If you are unable to leave your room, make every effort to let people know that you are in your room. If you cannot reach the Front Desk, call the local fire department and explain clearly your exact location so that you may get help as soon as possible. 1. According to the passage, when a hotel is on fire, you usually have no time to __________. A) close the door tightly B) explain your exact position C) call the Front Desk D) plan what to do 2. In case of a fire when you are in a hotel, the first thing you should do is to __________. A) call the Front Desk B) rush outside the building C) find your family members D) open the door 3. The purpose for you to decide where your family is to meet after getting out of the hotel is to __________ A) send the injured to hospital B) know if every member is safe C) be able to comfort each other D) run away from the building 4. When you open the door and smoke rushes in, you should __________. A) close the door tightly and quickly B) open the door slowly and run out immediately C) find out if the corridor is clear D) call out loudly for help 5. What should you do first if you are unable to leave your room during the fire? A) Let people know you are in your room. B) Call the local fire department. C) Find out where the exit is. D) Stand upright near the window.

To an anthropologist (人类学家), the word “culture” means all the ways in which a group of people act, dress, think, and feel. Unlike animals, whose instinctive behavior is something they are born with, our culture by being taught or growing in it. The basic needs all cultures have may be the food, but the ways to meet the needs may vary with the kind of culture we have. What are regarded as natural ways of living in one culture may not necessarily mean the same to another culture. There is no way to tell which customs of culture are right or wrong. It is simply that different people do the same things in different ways. 361 B) the ways of acting and thinking by a group of people C) the subject an anthropologist studies D) the different ways of studying humankind 2. The difference between animal instinctive behavior and human cultures lies in the fact that __________. A) the former has to be learned, and the latter also have to be learned B) the former is born with, and the latter are also born with C) the former is born with, while the latter have to be learned D) the former has to be learned, but the latter are born with 3. Which of the following is TRUE? A) Humans can learn the ways of a culture by growing in it. B) The basic needs all cultures have may be the clothing. C) The ways of meeting basic needs are similar. D) Some customs of cultures are right, some are wrong. 4. What do we learn about human cultures from the passage? A) Human cultures are different. B) All cultures are similar. C) Animals have their own cultures. D) All cultures meet the basic needs in the same way. 5. The title of this short passage could be __________. A) Different Cultures in the World B) How to Learn the Ways of Cultures C) Human Cultures and Animal Instinctive Behavior D) What’s Culture

Tests conducted at the University of Pennsylvania’s Psychological（心理学的）Laboratory showed that anger is one of the most difficult emotions to detect from facial expressions. Professor Dallas E. Buzby confronted 716 students with pictures of extremely angry persons, and asked them to identify the emotions from the facial expressions. Only two percent made correct judgments. Anger was most frequently judged as “pleased”. And a typical reaction of a student confronted with the picture of a man who was very angry was to classify his expression as either “puzzled”, or “amused”, or simply “astonished”. Other studies showed that it is extremely difficult to tell whether a man is angry or not just by looking at his face. The investigators found further that women are better at detecting anger from facial expression than men are. Paradoxically (自相矛盾地), they found that psychological training does not sharpen one’s observation but actually to hinder （阻碍） it. For in the university tests, the more courses the student had taken in psychology, the poorer judgment scores he turned in. 1. The information in this passage centers around _______. A) the detection of anger from facial expressions B) the influence of psychology on observation C) the relation between anger and the other emotions D) the findings of Professor Dallas E. Buzby 2. The main idea of this passage is that anger ______. A) is difficult to detect by looking at a person’s face B) is often confused with other emotions C) is detected by women better than by men D) can not be better detected by a psychologically trained person 3. Students with psychological training _______. A) did better than the average student in the group B) were less able to judge correctly than the average student C) marked less than two percent of their possible choices correctly D) did as well as the women students 4. To succeed in detecting anger from facial expressions, it would be best to _______. A) ask psychologically trained women to judge. B) use adults rather than students as judges C) ask psychologists to judge D) ask women rather than men to judge 5. The author uses the word “Paradoxically” about psychological training to imply that _______ . A) we can expect some contrary results B) we can expect such training to have the good effect C) the conclusion will be a wrong one D) we should expect such training to result in better scores

Unlocking Apple’s Secrets American telephone service company AT&T has paid millions of dollars to be the only US provider of Apple’s new device, the iPhone. But, it took 17-year-old George Hotz just two months of work to damage this investment. iPhone is a combination of an iPod, a notebook PC and a mobile phone. The New Jersey teenager recently published detailed instructions online about how to unlock an iPhone with some household tools and a set of software. He told the media that his unlocked iPhone can be used on networks other than AT&T’s network. His method allows people who don’t want AT&T’s service or who can’t get it. Especially overseas, to use the iPhone. So far, the iPhone is sold only in the US. Hotz isn’t alone in this. He’s got a Web-based group, which includes one programmer based in Russia. His method is one of several techniques that have appeared recently to break the technological locks. Others include a group calling itself iPhoneSimFree, whose solution involves only software changing. Hotz says the work he did isn’t illegal, and that the US digital copyright (数字版权) law allows phones to be unlocked. So far, neither Apple nor AT&T has commented on the unlocking techniques. 1. American telephone service company AT&T has invested much money to _________ . A) promote its new product, the iPhone B) provide better service for its US customers C) become the only US service provider of iPhone D) unlock the iPhone for household use 2. George Hotz is a 17-year-old boy who succeeded in _________ . A) unlocking the iPhone to be used more widely B) working in AT&T as a programmer C) selling software for unlocking the iPhone D) inventing the new device iPhone 3. With Hotz’s method, the iPhone can be _________ . A) recommended to the world B) applied to other areas of technology C) popular with American households D) used on other networks 4. Which of the following statements is TRUE? A) AT&T and Apple will charge Hotz for his illegal work. B) Hotz will help to sell the iPhone worldwide. C) A Web-based group of people have joined in Hotz’s work. D) Only people in the US can take advantage of Hotz’s method. 5. According to the US digital copyright law, what Hotz has done is _________ . A) unacceptable B) exceptional C) illegal D) legal

The museum of Contemporary (当代的) Art ( MOCA ) has started a new series of programs, known as “Art Makes Good Business.” It is designed to educate company mangers about why art makes good business and how to take full advantage of it. The event is open to new and current corporate members of MOCA. An understanding and appreciation of art is becoming a must in today’s business world. Art can be a valuable tool for seeking new ways to communicate with customers and raising public awareness of your company’s role in the community. During the coming months the series will look into the relationship between art, business and community. The series will cover how to understand modern art and how art can help improve a company’s image. Art Makes Good Business speakers will introduce leaders from the business and art worlds. Booking are required. Space is limited. For more information call 305-893-6211 or visit www. momanomi.org. 1. The purpose of the museum’s new programs is to show ________. A) the management of business by artists B) the role of art in improving business C) the education of modern artists D) the way to design art programs 2. The Art Makes Good Business program is intended for ________. A) the general public 　　 B) modern art lovers 　　 C) corporate members of MOCA 　　 D) people involved in art business 3. MOCA members who take part in the programs can learn ________. A) to become leaders in business and art worlds 　　 B) to co-operate with other members of MOCA 　　 C) the new ways of communication between people 　　 D) about the relationship between art, business and community 4. Those who want to attend lectures by Art Makes Good Business speakers must ________. A) make a booking 　　 B) pay additional fees 　　 C) understand modern art 　　 D) be successful managers 5. This advertisement aims to ________. A) improve the relationship between companies 　　 B) stress the important role of art in education 　　 C) attract MOCA members to the programs 　　 D) raise funds for museums of modern art

As working women continue to receive better and better wages, housewives still work at home without receiving paychecks. Should a woman who works at home, doing the housework and caring for children, be paid for her services? In a 1986 study at Cornell University, it was found that the value of the services of a housewife averaged $$11,600 a year. This rate was based on a family composed of a husband, wife, and three young children. The $$11,600 is what the husband would have to pay if he hired others to take over his wife’s household work. The researchers concluded that it would be fair for husbands to pay wives according to government guidelines for least amounts of wages. Another plan for rewarding women who work at home has been suggested by Dr. Johnson, a former Secretary of Health and Human Services. He says that full-time housewives should be allowed to pay social security taxes, with their employers (that is, their husbands) offering part of the payment. He feels that the present system is unfair. He said, “If you work in a store you can qualify for Social Security, but if you stay at home and raise a family, you can’t qualify for it.” 1. Now in the U. S. the woman working outside home can get __________. A) an average payment of $11,600 a year B) more and more money C) the same pay as those doing housework D) as much as their husbands 2. The researchers at Cornell University suggest that __________. A) policies be worked out on women’s wages B) women go out to work instead of working at home C) husbands hire others to do their housework D) husbands pay their wives for their work at home 3. The expression “full-time house wives” in Paragraph 2 means __________ A) wives who don’t like to stay at home B) wives working outside home sometimes C) wives who can’t do any housework D) wives staying at home doing housework 4. Why do some people feel that husbands should pay their wives for their housework? A) Because wives’ work at home has its value. B) Because wives can’t qualify for Social Security. C) Because husbands are employers. D) Because raising a family needs money. 5. Which of the following is true according to the passage? A) Bosses refuse to pay wages for female employees. B) Full-time housewives are required to pay social security taxes. C) Husbands are paying the social security taxes for their wives. D) Women working at home can’t get social security.

Most people buy a lot of gifts just before Christmas. But some people think they buy too much. They have started a special day called Buy Nothing Day. They don’t want anyone to go shopping on that day. Buy Nothing Day is November 29. It’s 25 days before Christmas. The idea for Buy Nothing Day started in Vancouver, British Columbia. Now people all over the United States celebrate Buy Nothing Day. In California, parents and children get together to read stories, sing songs and paint pictures. The children talk about why they don’t need a lot of toys. This year in Albuquerque, New Mexico, high school students wanted to tell other students about Buy Nothing Day. They organized a simple dinner to give people information about Buy Nothing Day. They asked restaurants in the neighborhood to donate (赠送) the food. They made posters (海报) and talked to other students about it. The dinner was a big success, and many students agreed not to buy anything on November 29. The students at the high school liked the idea of this new tradition. Next year, they want to have another dinner to inform more people about Buy Nothing Day! 1.Some people start Buy Nothing Day because they think__________. A) people need more time to do other things B) people buy too many gifts for Christmas C) people can hardly afford to buy a lot of gifts D) people waste too much time going shopping 2. The idea for Buy Nothing Day first started in __________. A) California B) Albuquerque C) British Columbia D) New Mexico 3. To make Buy Nothing Day more popular, the students in Albuquerque plan to __________. A)provide free food to more people B)persuade more restaurants to donate food C)put up more advertising posters on that day D)have another dinner to inform more people of the Day 4. According to the passage, which of the following statements is TRUE? A)Children like the idea of Buy Nothing Day best. B) Buy Nothing Day has become popular in the United States. C) Restaurants have a tradition of donating food on holidays. D) Gift shops are expected to be closed on Buy Nothing Day. 5. The best title for this passage might be__________. A) The Future of Buy Nothing Day B) Free Dinners on Buy Nothing Day C) Buy Nothing Day in the Unite States D) Students’ Activities on Buy Nothing Day

When we talk about intelligence (才智)，we do not mean the ability to do well in school. By intelligence we mean a way of living and behaving, especially in a new situation. If we want to test intelligence, we need to find out how a person acts. For instance, when in a new situation, an intelligent (聪明的) person thinks about the situation, not about himself. He tries to find out all he can, and then he acts immediately and tries to do something about it. He doesn’t feel ashamed that he failed; he just tries to learn from his mistakes. An intelligent person, even if he is very young, has a special view on life, a special feeling about life, and knows how he fits into it. If you look at children, you’ll see great differences between that we call “bright” children and “not-bright” children. They are actually two different kinds of people. For example, the bright child really wants to find out about life – he tries to get in touch with everything around him. But, the “not-bright” child keeps more to himself and his own dream-world; he seems to have a wall between himself and life in general. 1. According to this passage, intelligence is the ability to . A) act quickly B) do well in school C) study well D) deal with life 2. In a new situation, an intelligent person __________. A) is always sure of the outcome B) cares more about himself C) will think about the situation D) behave in a special manner 3. If an intelligent person failed in doing something, he would _________. A) learn from mistakes B) feel ashamed of it C) try to forget about it D) make up what he has done 4. Even if an intelligent person is very young, he ________. A) tries not to fail in a new situation B) cares a lot about how to avoid mistakes C) is very interested in other people’s experience D) knows how to fit into life 5. Why does the writer say “bright” and “not-bright” children are different kinds of people? A) Because bright children are more interested in study. B) Because not-bright children are more eager to learn about life. C) Because they treat things around them differently. D) Because they have different interest and abilities

This book has arisen from a project to improve the writing of university students. A growing number of students at the National University of Singapore (NUS) have a good command of the grammar of English but lack trainings in the skills necessary for coherent and effective writing. Hence a materials project to provide this training was initiated in the English Language Proficiency Unit and supported by the University. The project team consisted of ten members under my leadership; Professor J. M. Sinclair of the University of Birmingham acted as consultant. Begun in January 1980, the Project took more than three years to complete, progressing through needs analysis to repeated drafting, piloting (小范围实验) and revision of the materials. At the end of this period the materials had essentially the shape, content and character of the final production, and full credit must be given to the original project team for their creative industry and contribution. When the prospect arouse of publishing a book for an international market, it was decided that a small editing group would accomplish the most difficult task, and the materials were extensively revised for a wider audience. Thanks are due to the Administration of the National University of Singapore for help and support. Special acknowledgement（感谢）is due to the late-Chancellor, Mr. Kwan Sai Keong, whose interest and enthusiasm enabled the project to be carried out. 1. Which of the following may be the title of the book? A) How to have a Good Handwriting. B) How to write English Sentences. C) Speaking, Reading and Writing. D) Improve Your Writing. 2. The project is in the charge of __________. A) the National University of Singapore B) Professor J. M. Sinclair C) the English Language Proficiency Unit D) the author 3. Before the project was completed, the training materials had been _________. A) tried on a large scale B) used by other projects C) repeatedly revised D) published for the international market 4. It can be inferred from the passage that ________. A) the book was little revised before it was published B) all the project members took part in editing the book for its final publication C) the university did not support the publication of the book D) Mr. Kwan Sai Keong is no longer alive 5. The book was later revised to be published for _____________. A) domestic readers B) audience abroad C) students only D) other projects

A Report Subject: Customer complaints Date: October 23rd, 2010 Prepared by: Doug Smith As I mentioned in my October 15th notice, we have received many customer complaints about service at three of our restaurants in the New York area. I visited the restaurants in question to examine the situation. Most of the complaints we received are related to the following points: — slow service — unclean tables and dishes — mistakes in orders I visited the restaurants in Newark, New Brunswick, and Trenton, where I spoke to the managers and full-time and part-time staff. I discovered that in all the three restaurants the recommended training requirements had been ignored. Rita Penrose, the manager of the Trenton restaurant, said that she didn’t have enough staff and many part-time workers did not stay long enough to complete the training period. She believes the main reason is low wage. Based on my research, I suggest that we review our wage system, and offer an incentive scheme (奖励计划) to encourage part-time employees to stay. I also suggest that we improve our training program. 1. What is one of the customer complaints about the three restaurants? A) Bad service. B) Small space. C) Business hours. D) Poor management. 2. What problem did the report writer find after his visit to restaurants? A) They didn’t follow the training requirements. B) They suddenly changed the wage system. C) They didn’t employ any full-time staff. D) They employed too many part-time workers. 3. According to Rita Penrose, many part-time employees quitted the job because of ________. A) low wages B) a heavy work load C) overtime work D) lack of training 4. What does the report writer think of the training program? A) It can save a lot of money. B) It has to be given up. C) It should be improved. D) It is very useful. 5. In order to encourage part-time employees to stay, Mr. Smith suggests that they should __________. A) offer an incentive scheme B) hire younger part-time employees C) spend more money on facilities D) train the employees frequently

Like all buildings, hotels can have a fire. Plan what to do when you check in. You won’t have time to make a plan during a fire. If there is any sign of fire, call the Front Desk immediately. Give your name, room number, and a brief description of the situation. If your family is with you, determine a meeting place outside the building so you’ll know everyone is safe. Feel the door to see if it is warm. If it is, do not open it. If it is not warm, drop to your knees and slowly open the door, but be ready to shut it tightly if a cloud of smoke should roll in. If the corridor is clear, head for the exit. Do not stand upright (直立), but keep low to the floor to avoid smoke. When you reach the exit, walk quickly, but carefully down the stairs. If you are unable to leave your room, make every effort to let people know that you are in your room. If you cannot reach the Front Desk, call the local fire department and explain clearly your exact location so that you may get help as soon as possible. 1. According to the passage, when a hotel is on fire, you usually have no time to __________. A) close the door tightly B) explain your exact position C) call the Front Desk D) plan what to do 2. In case of a fire when you are in a hotel, the first thing you should do is to __________. A) call the Front Desk B) rush outside the building C) find your family members D) open the door 3. The purpose for you to decide where your family is to meet after getting out of the hotel is to __________ A) send the injured to hospital B) know if every member is safe C) be able to comfort each other D) run away from the building 4. When you open the door and smoke rushes in, you should __________. A) close the door tightly and quickly B) open the door slowly and run out immediately C) find out if the corridor is clear D) call out loudly for help 5. What should you do first if you are unable to leave your room during the fire? A) Let people know you are in your room. B) Call the local fire department. C) Find out where the exit is. D) Stand upright near the window.

To an anthropologist (人类学家), the word “culture” means all the ways in which a group of people act, dress, think, and feel. Unlike animals, whose instinctive behavior is something they are born with, our culture by being taught or growing in it. The basic needs all cultures have may be the food, but the ways to meet the needs may vary with the kind of culture we have. What are regarded as natural ways of living in one culture may not necessarily mean the same to another culture. There is no way to tell which customs of culture are right or wrong. It is simply that different people do the same things in different ways. 361 B) the ways of acting and thinking by a group of people C) the subject an anthropologist studies D) the different ways of studying humankind 2. The difference between animal instinctive behavior and human cultures lies in the fact that __________. A) the former has to be learned, and the latter also have to be learned B) the former is born with, and the latter are also born with C) the former is born with, while the latter have to be learned D) the former has to be learned, but the latter are born with 3. Which of the following is TRUE? A) Humans can learn the ways of a culture by growing in it. B) The basic needs all cultures have may be the clothing. C) The ways of meeting basic needs are similar. D) Some customs of cultures are right, some are wrong. 4. What do we learn about human cultures from the passage? A) Human cultures are different. B) All cultures are similar. C) Animals have their own cultures. D) All cultures meet the basic needs in the same way. 5. The title of this short passage could be __________. A) Different Cultures in the World B) How to Learn the Ways of Cultures C) Human Cultures and Animal Instinctive Behavior D) What’s Culture

Tests conducted at the University of Pennsylvania’s Psychological（心理学的）Laboratory showed that anger is one of the most difficult emotions to detect from facial expressions. Professor Dallas E. Buzby confronted 716 students with pictures of extremely angry persons, and asked them to identify the emotions from the facial expressions. Only two percent made correct judgments. Anger was most frequently judged as “pleased”. And a typical reaction of a student confronted with the picture of a man who was very angry was to classify his expression as either “puzzled”, or “amused”, or simply “astonished”. Other studies showed that it is extremely difficult to tell whether a man is angry or not just by looking at his face. The investigators found further that women are better at detecting anger from facial expression than men are. Paradoxically (自相矛盾地), they found that psychological training does not sharpen one’s observation but actually to hinder （阻碍） it. For in the university tests, the more courses the student had taken in psychology, the poorer judgment scores he turned in. 1. The information in this passage centers around _______. A) the detection of anger from facial expressions B) the influence of psychology on observation C) the relation between anger and the other emotions D) the findings of Professor Dallas E. Buzby 2. The main idea of this passage is that anger ______. A) is difficult to detect by looking at a person’s face B) is often confused with other emotions C) is detected by women better than by men D) can not be better detected by a psychologically trained person 3. Students with psychological training _______. A) did better than the average student in the group B) were less able to judge correctly than the average student C) marked less than two percent of their possible choices correctly D) did as well as the women students 4. To succeed in detecting anger from facial expressions, it would be best to _______. A) ask psychologically trained women to judge. B) use adults rather than students as judges C) ask psychologists to judge D) ask women rather than men to judge 5. The author uses the word “Paradoxically” about psychological training to imply that _______ . A) we can expect some contrary results B) we can expect such training to have the good effect C) the conclusion will be a wrong one D) we should expect such training to result in better scores

Unlocking Apple’s Secrets American telephone service company AT&T has paid millions of dollars to be the only US provider of Apple’s new device, the iPhone. But, it took 17-year-old George Hotz just two months of work to damage this investment. iPhone is a combination of an iPod, a notebook PC and a mobile phone. The New Jersey teenager recently published detailed instructions online about how to unlock an iPhone with some household tools and a set of software. He told the media that his unlocked iPhone can be used on networks other than AT&T’s network. His method allows people who don’t want AT&T’s service or who can’t get it. Especially overseas, to use the iPhone. So far, the iPhone is sold only in the US. Hotz isn’t alone in this. He’s got a Web-based group, which includes one programmer based in Russia. His method is one of several techniques that have appeared recently to break the technological locks. Others include a group calling itself iPhoneSimFree, whose solution involves only software changing. Hotz says the work he did isn’t illegal, and that the US digital copyright (数字版权) law allows phones to be unlocked. So far, neither Apple nor AT&T has commented on the unlocking techniques. 1. American telephone service company AT&T has invested much money to _________ . A) promote its new product, the iPhone B) provide better service for its US customers C) become the only US service provider of iPhone D) unlock the iPhone for household use 2. George Hotz is a 17-year-old boy who succeeded in _________ . A) unlocking the iPhone to be used more widely B) working in AT&T as a programmer C) selling software for unlocking the iPhone D) inventing the new device iPhone 3. With Hotz’s method, the iPhone can be _________ . A) recommended to the world B) applied to other areas of technology C) popular with American households D) used on other networks 4. Which of the following statements is TRUE? A) AT&T and Apple will charge Hotz for his illegal work. B) Hotz will help to sell the iPhone worldwide. C) A Web-based group of people have joined in Hotz’s work. D) Only people in the US can take advantage of Hotz’s method. 5. According to the US digital copyright law, what Hotz has done is _________ . A) unacceptable B) exceptional C) illegal D) legal