阅读部分阅读题文章(一)(包含96-100)
Social media can be a powerful communication tool for employees, helping them to collaborate, share ideas and solve problems. The previous research has shown that 82% of employees think social media can improve work relationships.
Employers typically worry that social media is a productivity killer. In my research with 277 employees of a healthcare organization I found these concerns to be misguided. Social media doesn't reduce productivity.
In the first part of the study, respondents were asked about their work behaviors, including whether they felt motivated in their jobs and showed initiative at work. I found employees who engage in online social interactions with co-workers through social media blogs tend to be more motivated. But when employees interact with individuals outside the organization, they are less motivated.
In the second part of the study I found 76% of employees using social media for work took an interest in other organizations they found on social media. They will research new work opportunities.
These findings present a dilemma for managers: employees using social media at work are more productive, but they are also more likely to leave your company. Managers should implement solutions that neutralize the retention risk. They can create social media groups in which employees will be more likely to collaborate and less likely to share withdrawal intentions or discussions about external job opportunities. Managers can also use social media to directly reduce turnover intentions, by recognizing employees' accomplishments and giving visibility to employees' success stories.
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98.What did the author find in his study about the effect of online social interactions?